Refund policy
I gladly accept returns, exchanges and cancellations to ensure you love your shopping experience. Please review the specific timeframes and conditions below.
⏱️ Policy Timeframes
- Contact for returns/exchanges: Within 14 days of delivery.
- Ship items back: Within 30 days of delivery.
- Request a cancellation: Within 2 days of purchase (before the item is processed or shipped).
📦 Damaged or Missing Items
- Immediate contact: Please contact me as soon as possible if your order arrives damaged or with missing pieces.
- Resolution: Damaged items will be promptly replaced or fully refunded.
- Packaging rule: Please hold on to all original packaging until we resolve the issue, as this is strictly required for shipping insurance claims.
⚠️ Conditions of Return
- Shipping costs: Buyers are responsible for all return shipping costs.
- Item condition: Items must be returned in their original condition.
- Value loss: If an item is not returned in its original state, the buyer is responsible for any loss in value.